SHIPPING, PICK-UP & RETURNS

All orders are dispatched from Melbourne VIC, Australia.

We endeavour to get your pieces across to you as soon as we can. Please note that once your order leaves us, we have no control over any delays or disruptions which may occur. You may track your order using the tracking number provided. Any followups can be made via Australia Post, or relevant shipping provider.

Shipping Options - Australia

> Standard Shipping (metro areas), 2-7 business days: $6 AUD

> Express Shipping (metro areas), 1-4 business days: $9 AUD

*Orders over $150 AUD receive free Express Shipping

Free Pick-Up - Melbourne, Victoria (ONLY)

Located in Melbourne? We offer a free pick-up service.

Pickup is available from our HQ in South Melbourne, on Tuesdays between 10am - 2pm.

NOTE: This option can only be selected if you are located in Melbourne, Victoria & able to pick up your order during the designated day & times. Pick-up outside of these days & times will not be accepted. A delivery fee will apply to any orders which select this option & are not able to collect their order from the stated location.

Shipping Options - International

> 2-7 business days: Carrier & cost is dependant on country (please contact us)

*Please note: Duties & taxes is not included for international orders

Return & Exchange Policy

We have a 10-day return & exchange policy for change of mind purchases. Due to hygiene reasons, earrings cannot be returned or exchanged. On change of mind returns or exchanged, the customer is 100% responsible for cost of return, utilising registered/tracked post. For a full refund or exchange to apply, goods must be returned in brand new condition, with all gift boxing included. If goods are received worn, or in an unsatisfactory order, no refund will be issued.

To begin the refund or exchange process, email hello@halfeti.co.

*No returns will be accepted prior to submitting a refund request via the email above

Note: Each piece undergoes a thorough two-step quality control process. Each piece is carefully inspected upon manufacture in Turkey. They are then quality tested here in Melbourne before being shipped, ensuring items are not faulty & received in perfect order.